Refunds

Returns and Refunds Policy

Order Cancellation

• All orders can be cancelled until they are shipped.
• If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
• Once the packaging and shipping process has started, the order can no longer be cancelled.

Refunds

We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. If you encounter any issues, please contact us and we will:

• Provide a return address.
• Offer either a replacement or refund, depending on your preference.

If you are unsatisfied with your order, contact our support team and we will do our best to assist you.

Return Shipping Costs

Customers are responsible for paying the return shipping costs.

Non-Refundable Situations

Refunds will not be issued if:

• Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address).